Notice to our loyal customers:
Unfortunately, due to an overwhelming number of orders, we have no choice but to close our online shop intermittently when we fall too far behind and need time to catch up. This is a temporary measure to help us control how many orders we receive and keep processing times under control.
We will reopen the site to accept orders as soon as we get through the backlog. The site will stay open until we reach our limit (usually around 500 orders) and then we will temporarily close again. If you are seeing this page, or if you are on the website but cannot add anything to your cart, then we are currently closed, and we encourage you to check back daily.
If you would like to access our site to read about spices, plan a future order, or look at recipes, you can use the password “JUSTLOOKING” by clicking below.
Please Note: You will not be able to add products to your cart, view your cart, or purchase products until the store reopens.
We know that these temporary order limits and website closures are frustrating to many of you who have been trying to place orders over the last several weeks. Please understand we don’t take this lightly. We need to take care of our staff as well as our customers, and when our turnaround times get up to more than a week we need to pause so we can clear the backlog and get things moving properly again.
We have a small crew of dedicated staff who are working as hard as they can to fill and ship orders while practicing appropriate distancing measures and sanitation protocols. We have carefully considered all of our options, and while temporary website closures are not ideal, they are the best option available to us at this time.
We will do our best to provide updates on our website and on social media as things change. There is also more information on the News and FAQs sections of our website.
We’re very sorry for any inconvenience this causes you, and we thank you in advance for your patience and understanding.
Your friends at The Silk Road