Orders for Calgary Farmers’ Market Pick-Up

April 19, 2018 1 min read 4 Comments

Orders for Calgary Farmers’ Market Pick-Up

We get a lot of orders that are designated for pick-up at the Calgary Farmers’ Market. And while we’re thrilled to have those orders and more than happy to send them to the market for you, it's very important that we have enough time to fill them for you.

The problem is this: we send all the product to stock the market shelves for the whole weekend on Wednesdays. When orders come through on Wednesday, Thursday or Friday for weekend pick-up at the market, we have no way of getting your spices to the market, short of sending someone there on a special mission. Which isn’t very cost-effective.

So we’re in the position of needing to be firm about our policy that an order for pick-up at the market must be placed by Tuesdays at 5:00pm if you want it to be available that weekend. We’re very sorry for any inconvenience that may cause, but it’s a necessary rule to keep our process efficient. If you’d like to pick up your order at the Inglewood store instead, that is always an available option with the usual 48 hours notice.

Thank you very much for your understanding!

The Silk Road team


4 Responses

The Silk Road
The Silk Road

May 15, 2020

Hi Dianne – Unfortunately all of our retail locations are currently closed, including our booth at the Calgary Farmers’ Market. We are working on a re-opening plan now, and this may include being able to pre-order and pick up. Please check back as we will update our website as soon as we have a solid plan and dates finalized. Sorry we aren’t able to help with your gift this time.

Dianne
Dianne

May 15, 2020

Hi… looking for some Taco seasoning for a gift. Will you be at the Market this week…May 14, 15?
Thanks
If so, could you please set aside 2 jars for me. I could pick them up Thursday or Friday.

John
John

April 12, 2019

Hi Russ! We ship the majority of our online orders via Canada Post’s Expedited Parcel service, but UPS is also available by request.

Thanks,
John

The Silk Road Spice Merchant
Order Desk & Shipping Centre
(587) 293-3651
www.silkroadspices.ca

Russ Fortier
Russ Fortier

April 12, 2019

I live in Emo Ontario do u ship by mail or courier?

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